Our Care Services in Sheerness and Across Kent
From supported living and residential care to flexible home visits and specialist support — Otas provides CQC-regulated care designed around the individual, every step of the way.
Every person who comes to us has a unique set of needs, preferences, and goals. That is why we offer a full range of regulated care services — so that whether you need 24-hour supported living, a residential placement, or a visit once a week at home, we can provide the right support in the right setting.
Not sure which service is right for your situation? Our team is happy to guide you — no obligation, completely confidential.
Everything You Need, Under One CQC-Regulated Provider
Otas Supported Living operates across three core service divisions, each with dedicated, trained teams and individually tailored care plans.
Supported Living
Person-centred, 24-hour staffed supported living for adults with learning disabilities, autism, mental health needs, and complex support requirements. We help people live as independently as possible — in a safe, structured, and homely environment.
- 24-hour waking or sleep-in staff support
- Personalised support plans and key worker allocation
- Medication management and prompting
- Life skills development and community inclusion
- Support with education, employment, and social activities
- Regular care reviews with family and commissioners
Funding accepted: Local authority | NHS CHC | ICB | Direct payments | Private
Learn More About Supported Living →07882 710 854Residential Care
A warm, homely residential care environment in Sheerness for adults who require full-time, round-the-clock care and support. Our residential home combines professional care with the comfort and familiarity of a genuine home.
- 24-hour qualified care staff on-site
- Personal care and medication administration
- Nutritious meals and dietary support
- Social activities and meaningful occupation
- Coordination with GPs and health professionals
- Family visits and regular key worker reviews
Funding accepted: Local authority | NHS CHC | Fast-track CHC | Private | Direct payments
Learn More About Residential Care →01795 394 942Home Care (Domiciliary Care)
Flexible, CQC-regulated home care visits for adults across Sheerness and Kent — from a single weekly call to multiple daily visits. We support people to remain safely and comfortably in their own homes, on their own terms.
- Personal care — washing, dressing, hygiene, continence
- Medication prompting and administration
- Meal preparation and nutrition support
- Companionship and social support
- Specialist dementia and palliative care
- Hospital discharge and reablement packages
Funding accepted: Local authority | NHS CHC | Direct payments | Private | Reablement
Learn More About Home Care →07882 710 854Specialist Support for Every Situation
Within our domiciliary care division, we offer a range of specialist services tailored to specific conditions, circumstances, and stages of life.
Dementia Care at Home
Specialist, routine-centred care for individuals at every stage of dementia. We prioritise familiarity, consistency of carer, and meaningful daily activity.
Same carer allocation • Cognitive activities • Medication support • Safety monitoring
Serves: Sheerness, Isle of Sheppey, and wider Kent
Respite Care
Short-term care visits designed to give family carers a much-needed break, with confidence that their loved one is in safe, professional hands.
Flexible scheduling • Short-notice availability • Continuity of routine
Serves: Sheerness and Swale
Palliative & End-of-Life Care
Compassionate, dignified support for individuals and families during the most difficult of times. We work closely with district nurses and hospice teams.
Fast-start availability • Multi-professional coordination • Family support
Serves: Sheerness, Swale, and Kent
Companionship & Social Support
Regular visits focused on social connection, meaningful activity, and community involvement — helping to combat loneliness and support mental wellbeing.
Conversation and activities • Community outings • Appointment accompaniment
Serves: Isle of Sheppey and surrounding areas
Personal Care at Home
Discreet, dignified support with personal hygiene, dressing, grooming, and daily routines — delivered with the utmost respect for privacy and preferences.
Consistent carers • Flexible visit times • Minimum 30-minute visits
Serves: Sheerness and Kent
Hospital Discharge & Reablement
Fast, reliable care packages for individuals transitioning home from hospital. We can often begin care within 24 to 48 hours of discharge.
Rapid setup • Discharge team coordination • Progressive care reduction
Serves: Sheerness, Sittingbourne, Faversham, and Kent
Not Sure Which Service Is Right? We Will Help You Work It Out.
Many of the families and individuals who contact us are not immediately certain which type of care is most appropriate. That is completely understandable — and it is exactly why our first step is always a conversation, not a commitment.
Step 1 — Get in Touch
Call us, email, or complete our online enquiry form. Tell us as much or as little as you are comfortable sharing. One of our experienced team members will get back to you within 24 hours.
📞 01795 394 942 (Residential) · 📱 07882 710 854 (Home care & supported living)
Step 2 — Free Needs Assessment
A qualified care manager meets with you or your loved one — at home, in hospital, or at our Sheerness office — to understand the full picture: current needs, preferences, living situation, and goals.
Step 3 — Tailored Recommendation and Care Plan
We present the most appropriate service or combination of services, explain your funding options, and provide a clear, jargon-free care plan. There is no obligation and no pressure.
Step 4 — Care Begins
Once everything is agreed, we arrange your start date, introduce your care team, and begin delivering support. We check in regularly to make sure everything is working exactly as it should.
Accepted Funding Types Across All Our Services
We accept a wide range of funding arrangements across all three service divisions. Pricing is never displayed on this website — all costs are discussed openly and transparently after your initial enquiry.
If you are unsure about funding or need guidance on navigating the process — including how to apply for NHS continuing healthcare or a local authority needs assessment — our team is happy to point you in the right direction.
Trusted by Families and Professionals Across Kent
"Otas arranged home care for my father following his discharge from hospital. Within 48 hours, we had a carer visiting twice a day. The professionalism and kindness of the team gave us enormous peace of mind."
— Son of home care client, Sheerness
Request a Free Assessment — No Obligation
Complete the form below and a member of our team will be in touch within 24 hours to discuss your needs.
Contact Details
Home Care Enquiries
07882 710 854Address
21 St. Helens Road, Sheerness, ME12 2QY
Office Hours
Monday to Friday, 9:00am – 5:00pm
Speak to Our Team About Any of Our Services
Ready to take the next step, or simply have a question? Contact us by phone, email, or the short form below. We respond to all enquiries within 24 hours, Monday to Friday.
Residential Care
01795 394 942Home Care & Supported Living
07882 710 854Address
21 St. Helens Road, Sheerness, ME12 2QY
Hours
Monday to Friday, 9:00am – 5:00pm