Trusted, Person-Centred Care in Sheerness and Across Kent
CQC-regulated supported living, residential care, and home care — built around the people we serve, not the other way around.
At Otas Supported Living, we provide compassionate, professional care for adults across Sheerness, Swale, and the wider Kent area. Whether you are looking for supported living, a residential care placement, or flexible home care visits, our team is here to help you find the right support — with no pressure and no obligation.
We respond to all enquiries within 24 hours, Monday to Friday. All discussions are completely confidential.
Everything You Need, Under One Trusted Provider
We offer three core areas of regulated care, each with dedicated teams, personalised care plans, and a commitment to the highest standards of dignity and professionalism.
Supported Living
Tailored 24/7 staffed support for adults with learning disabilities, mental health needs, autism, and complex requirements — enabling independence in a safe, structured environment.
- 24-hour waking or sleep-in support
- Personalised support plans
- Community inclusion and life skills
- Consistent, DBS-checked key workers
Residential Care
A comfortable, homely residence in Sheerness offering round-the-clock professional care for adults who require full-time support with day-to-day living.
- Skilled, qualified care staff on-site 24/7
- Person-centred daily routines
- Activities, social engagement, and outings
- Family visits always welcome
Home Care (Domiciliary Care)
Flexible home visits from experienced, CQC-regulated carers — from a single weekly call to multiple daily visits — so you or your loved one can remain safely at home.
- Personal care, medication, and meal support
- Specialist dementia and palliative care
- Hospital discharge and reablement
- Private, direct payment, and LA-funded
Care You Can Trust. Standards You Can See.
Every family deserves confidence in the care their loved one receives. At Otas, we hold ourselves to the highest standards of regulation, training, and compassion — every single day.
CQC-Regulated Provider
Inspected and registered with the Care Quality Commission across all service lines.
DBS-Checked Staff as Standard
Every member of our team holds an Enhanced DBS certificate before working with any service user.
Qualified, Trained Professionals
Our carers hold NVQ / QCF Level 2 and Level 3 qualifications in Health and Social Care.
Person-Centred Care Plans
No two people are the same. Every care plan is individually written and regularly reviewed.
Dedicated Family Communication
We keep families informed at every stage — because care works best as a team effort.
Local to Sheerness & Kent
Based at 21 St. Helens Road, Sheerness — a genuine, local provider who knows this community.
Getting Started Is Simpler Than You Think
We know that reaching out for care can feel daunting. That is why we have made the process as straightforward and pressure-free as possible.
Get in Touch
Call us, send an email, or complete our online enquiry form. Our friendly team will get back to you within 24 hours (Monday to Friday) to have an initial, no-obligation conversation about your situation.
01795 394 942 (Residential) / 07882 710 854 (Home Care)
Free Assessment
A qualified care manager visits you or your loved one — at home, in hospital, or at our Sheerness base — to understand your needs, preferences, and goals. Family members are always welcome to join.
Care Begins
We match the right team, build a personalised care plan, and begin support at a pace that feels right for you. We check in regularly to make sure everything is working exactly as it should.
Trusted by Families Across Sheerness and Kent
“The team at Otas have been absolutely wonderful with my mother. From the very first assessment, they made us all feel heard and reassured. I cannot recommend them highly enough.”
— Daughter of residential care resident, Sheerness
We Accept a Range of Funding Arrangements
We work with private individuals, families using direct payments, local authorities, and NHS continuing healthcare teams. We never display pricing on this website — all costs are discussed transparently after your initial conversation.
Speak to Our Team — No Obligation, No Pressure
Whether you are exploring options for yourself, a family member, or as a professional referrer, we are here to help. Complete the form below and a member of our team will be in touch within 24 hours.
Contact Details
Residential Care
01795 394 942Home Care Enquiries
07882 710 854Address
21 St. Helens Road, Sheerness, ME12 2QY
Office Hours
Monday to Friday, 9:00am – 5:00pm
Regulated, Qualified, and Committed to Excellence
CQC Registered
Regulated by the Care Quality Commission
Enhanced DBS
All Staff DBS Checked
Level 2 & 3
NVQ / QCF Qualified Carers
Local Provider
Established in Sheerness